Music companies apparently still hate consumers

(via BoingBoing)

A new CD from EMI in Brazil comes with DRM that cannot be uninstalled, must be agreed to even though not written in the local language (Portugeuse), and installs even if you decline the potentially unreadable agreement.  Apparently, the DRM also prevents playing the CD on Linux and MacOS systems or an iPod (although I’m not sure how this is accomplished).

One user’s experience follows:

When you insert the CD in your computer, it automatically opens a window with the “License Agreement” of the CD. This is a very large contract in Portuguese, but it is very difficult to read. The agreement is opened in window programmed in flash, so it is impossible to cut and paste the text into another program. In some computers, when you try to scroll down the contract using the arrows, the text slides completely out of control, making it impossible to read.

After taking some time to read the agreement, the first thing that called my attention is that the text says that a full copy of the contract is available at the address “www.emimusic.info/”. That is NOT TRUE. If you go to the “Brazil” link at the page, there is no copy of the agreement whatsoever at the website, contrary to what the agreement itself expressly says.

The text of the agreement says that the CD will install software in your computer in order to make the cd playable. However, it says that the user must acknowledge the fact that “certain files and folders might remain in your computer even after the user removes the digital content, the software and/or the player”.

Additionally, it says the following: “This contract has been originally drafted in English. The user waives any and all rights that he or she might have under the laws of his or her own country or province, in regard of this contract drafted in any other language”.

Finally, my favorite part. There are two buttons below the agreement. The first reads “Accept the Agreement” the second reads “Reject it”. After reading all the above, I decided to reject it, and pressed the “reject” button. Immediately a screen with the word “Initializing” appeared, the proprietary software was installed, and the music started to play in my computer using the proprietary EMI player, as if I had “accepted” the whole thing.

[tags]DRM, Consumer rights[/tags]